Role- play
Complaining
Q. You booked a restaurant for a family gathering.
However, when you arrive there, you find out that they put on the wrong day.
Call the manager and complain about this situation.
hello, is this .. restaurant.
I'm calling about a my reservation, I would like to talk to the manager...
I arrived early at the restaurant and found out that your staff put my reservation on the wrong day.
the family gathering was ruined , i am very disappointed in this restaurant,
Is it possible for you to accomodate us and give us another table?
I hope you can fix this problem since my family will be expecting to be there tonight.
Thank you I hope you understand my feelings
My name is Jin-Sun.
답글삭제I made a dinner reservation at your restaurant for April 30.
I arrived early at the restaurant in order to confirm my reservation.
By the way, I found out that your staff put my reservation on the wrong day.
May I check our redords for me?
We only need space for ten.
I hope you can reschedule the reservation for me.
Thank you I hope you understand my feelings.
May you check your records for me?
답글삭제